Customer Solutions Architect

This advert was translated automatically from Portuguese. Read the original.

This role is responsible for the end-to-end architecture, testing, commissioning, and deployment of secure, highly available, and standards-compliant systems, working closely with customers, suppliers, and multidisciplinary project teams to ensure successful project delivery. - Design, validate, and deliver end-to-end integrated communications solutions that meet customer, operational, and contractual requirements. - Lead system integration and interoperability testing across multi-vendor environments, ensuring seamless operation of networks, platforms, and business systems. - Develop and execute Validation & Verification (V&V), Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), and Testing & Commissioning (T&C) procedures. - Manage technical relationships with customers, subcontractors, third-party suppliers, and internal stakeholders throughout the project lifecycle. - Plan and execute complex system migrations, including configuration management, cutover activities, rollback strategies, and operational transition. - Produce and maintain comprehensive engineering documentation, design specifications, interface definitions, technical procedures, and as-built documentation. - Ensure compliance with international standards and best practices applicable, including IECEx, EMC/EMI, safety, cybersecurity, environmental, and hazardous-area requirements. - Manage system requirements, interfaces, and technical risks to ensure successful project execution and customer acceptance. - Provide on-site leadership during integration, commissioning, troubleshooting, and handover activities while maintaining strong customer relationships. Professional Skills - Strong stakeholder management and customer-facing communication skills. - Proven ability to lead multidisciplinary engineering activities in international environments. - Excellent technical documentation and reporting capabilities. - Effective coordination of suppliers, contractors, and cross-functional teams. - Fluent English communication; additional languages highly valued in multinational project environments. - Willing and available to travel globally for site integration, testing, commissioning, and customer support activities. Hands-On Technical Experience - Installation and configuration of communication and network systems. - Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT). - Field equipment and subsystem testing. - System commissioning and operational readiness verification. - Operations and maintenance support. - Third-party system integration. - Root-cause analysis and troubleshooting of complex technical issues. - Development and verification of as-built documentation. Technical Competencies - Enterprise and industrial network architecture design. - Routing and switching technologies including OSPF, IS-IS, BGP, RSVP, LDP, QoS, IP VPN, VLAN, VLL/VPLS, and NAT. - High-availability and mission-critical communications systems. - Secure network design and implementation. - Firewalls, IPS/IDS, SIEM, DPI, proxy technologies, and cybersecurity best practices for critical infrastructure environments. - Security validation, testing, and troubleshooting. - Fiber optic infrastructure design and implementation. - Integrated communications systems for offshore and industrial facilities. - Multi-vendor system integration and interoperability management. - Cisco networking and security certifications (CCNA, CCNP, or equivalent). - Industry-recognized cybersecurity and network infrastructure certifications.