Service Desk Assistant Lisbon

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FAS - Sistemas de Informação is looking for professionals with experience in IT Service Desk to work on a client site. Desired Profile: Vocational Training in Information Technologies; Experience supporting Office and Windows; Experience with software and hardware troubleshooting; Previous experience in similar roles (requirement); Experience in telephone customer service (requirement); Fluent spoken and written English; ITIL course and/or certification (valued); Customer orientation; Enjoyment of teamwork; Sense of responsibility; Immediate availability. Offer: Remuneration in line with knowledge/experience; Opportunity to demonstrate your skills with a view to a future integration opportunity. Work location: Lisbon Working hours: Rotating 8h/weekdays, between 7:00 and 20:00 Ref SD_ID 3858 e-mail: rh@fas.pt Systems Administrator - Microsoft SCCM / Intune (m/f) Id 3908 FAS - Sistemas de Informação, a company in the Information Technologies sector, is strengthening its teams and looking for professionals with skills in administering Microsoft SCCM / Intune systems. Knowledge of the following solutions and technologies: SCCM / Intune: 1. Software Packaging: a) exe, msi, msix, bundle msix) b) mastery of PSADT; c) conversion of packages for Intune. 2. Hardware Packaging; 3. Operating system image packaging; 5. Policy configuration; 6. Configuration and customisation of reports in SCCM / Intune, PowerBI, SQL; 7. Knowledge of Windows AutoPilot; 8. Creation and customisation of Powershell scripts. Microsoft Azure management in components related to Intune; Office 365 Admin Center management; Client meetings and preparation of ATA; ITIL knowledge; Knowledge of GPO, Active Directory, DNS, DHCP, Hyper-V, Omnissa Horizon; VMWare - Creation, Management and Maintenance of Pools; Application virtualisation, RDS and VMWare; ITSM tool, for example: Easy Vista, CA; Vulnerability management; Preparation of manuals and procedures; Patch Management; Microsoft Defender; Crowdstrike; English B1 - Reading and Writing. Offer: Remuneration in line with knowledge/experience. Opportunity to demonstrate your skills with a view to future progression. Work location: Lisbon. Working hours: weekdays, between 9:00 and 18:00, 8 hours daily. Ref SD_ID 3908 e-mail: rh@fas.pt