Shop Assistant M/F

This advert was translated automatically from Portuguese. Read the original.

- Tasks and responsibilities: - Welcome the customer, identifying their needs, presenting product proposals, their characteristics and modes of use, and informing them about sales conditions and after-sales service; - Process the sale of products - Complete the documentation relating to the sales process, namely receipts, warranties and others; - Charge the customer, proceeding according to different forms of payment, namely cash, credit and debit cards, cheques and vouchers; - Inspect and pack the product, packaging it appropriately, and hand it to the customer or arrange, whenever necessary, its transport; - Ensure after-sales service, receiving and analysing complaints with a view to their resolution, proceeding with the exchange or repair of products and refunds in case of returns; - Document process management - Proceed with the organisation of documentation, ensuring its correct filing in the dossiers; - Promote the values and quality of Vista Alegre. Promote the values and quality of Vista Alegre. - Requirements: Requirements: - Minimum 12th year of schooling; - previous experience in shops/sales/commercial area of at least 2 years; - communication, relationship, dynamism and customer orientation skills; - good knowledge of the English language; - IT knowledge from the user's perspective; - availability of working hours, including weekends and public holidays, with 2 rotating weekly days off; - residence in Lisbon.