CRM Manager

What you'll be doing

• Improving Revolut Business product activation and retention through CRM automation and campaigns
• Leading and executing end-to-end lifecycle campaigns and projects, from problem scoping to impact analysis
• Coordinating with Growth, Sales, and Product teams to effectively target the right ICPs
• Executing A/B tests to optimise initiatives
• Running queries to select audiences, release campaigns, and analyse results
• Working with in-house comms platforms and tooling to build and improve performance-tracking systems

What you'll need

• 4+ years of experience in a fast-paced industry working with B2B products and services
• Fluency in English with excellent verbal and written communication skills
• Advanced SQL skills, with the ability to write complex queries to select and segment campaign audiences directly from a database
• Experience with experimentation, including designing, running, and reading A/B tests to optimise campaigns
• A solid grasp of campaign measurement (KPIs, funnel analysis, conversion/activation/retention metrics, and impact sizing)
• A track record of taking ownership and leading complex projects end to end
• A problem-solving mindset

Nice to have

• Experience in the financial industry

Compensation range

Krakow: PLN18,400 - PLN21,600 gross monthly Poland: PLN18,400 - PLN21,600 gross monthly Other locations: Compensation will be discussed during the interview process

*Final compensation will be determined based on the candidate's qualifications, skills, and previous experience

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. - Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment. - Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain. - We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice.