Clinical Instructional Designer

Our mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

Reporting to the Director of Clinical Training, the Clinical Instructional Designer will design and deliver clinical trainings to customers virtually and in person, collaborate in measuring the effectiveness of trainings, and work to grow clinical training offerings. This position will be dedicated to a Spring Health customer and is full time and fully remote. Travel will be required up to 30% of the time for in-person training.

What you’ll do:

• Develop clinical content and training materials utilizing modern engagement and instructional design techniques.
• Deliver high-quality clinical trainings in an engaging and impactful manner.
• Partner with customers and internal stakeholders to identify and address specific training needs.
• Utilize the ADDIE model to develop thoughtful curriculum and evaluate the effectiveness of training interventions.
• Maintain strict adherence to Spring Health policies, confidentiality, compliance, and ethical standards.
• Collaborate on the expansion of clinical training offerings and the enhancement of outcome measurements.
• Demonstrate teamwork and adaptability within a fast-paced clinical environment.
• Maintain strong working relationships with customers and internal teams to support unique account requirements.
• Follow all Spring Health policies and maintain strict confidentiality, compliance, and ethical standards.
• Coordinate end-to-end logistics, including building virtual event platforms, selecting clinical providers, preparing materials, and tracking evaluation metrics.
• Work closely with large Jumbo customers to consult on Training and Programming planning, partnering with internal stakeholders to manage and advise accounts.

What success looks like in this role:

• Maintain an average feedback rating of 4.5/5 or higher for live events, including on-site delivery.
• Optimize operational efficiency for meeting customer needs related to Clinical Programming and Training.
• Develop deep relationships and a strong cultural understanding of the dedicated customer to ensure trainings feel highly tailored to their workforce.

What you’ll bring:

• An unrestricted clinical license to practice psychotherapy (Psychologist, LCSW, LMFT, LPC, LMHC, etc.). We are unable to accept applications from individuals requiring clinical supervision.
• A minimum of 3 years of post-graduate clinical experience, with at least 1 year of post-licensure experience.
• Experience with instructional design and content development is required.
• Proven background in corporate training or public speaking, with a strong grasp of adult learning principles, virtual engagement techniques, and training evaluation methods.
• High competency engaging learners virtually; proficient with Google Suite, Zoom, and alternative event/webinar platforms.
• Exceptional verbal and written professional communication skills to engage effectively with corporate customers and fellow Spring Health team members.

The target salary range for this position is $80,000 - $92,000, and is part of a competitive total rewards package including benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. - Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. - Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub, which connects employees to the best options for fitness, mindfulness