Associate Manager - Strategy Program Management (Mastercard Business Intelligence platform)

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Associate Manager - Strategy Program Management (Mastercard Business Intelligence platform)

Who is Mastercard?

Mastercard powers an inclusive, digital economy that benefits everyone, everywhere. We make transactions safe, simple, smart, and accessible through secure data, trusted networks, and strong partnerships. Driven by our Decency Quotient (DQ), we cultivate a culture of inclusion, respect, and collaboration—believing that our differences make us stronger and lead to better decisions, innovation, and business outcomes.

Overview

The Mastercard Business Intelligence (MBI) Platform is a global gateway to business insights, thought leadership, and data visualization tools—leveraging clients’ portfolio data. It unifies access to over 30 Mastercard Services solutions through a seamless, personalized user experience. Like a marketplace, users can explore, subscribe to, and interact with services available in their region via a single access point.

The Role

As an Associate Manager/ Senior Specialist, you will help shape the strategic direction, operations, and continual enhancement of the MBI Platform. This role requires someone who is intellectually curious, proactive, and able to turn ambiguity into clear plans and measurable outcomes. You will be expected to investigate beyond surface-level explanations, ask thoughtful questions, and develop a deep understanding of how products, processes, and stakeholder needs connect. You’ll lead product assessments and optimize platform offering, expand products go-to-market and audiences, and align internal stakeholders to ensure MBI evolves with Mastercard’s priorities and client needs. Success in this role requires strong ownership, project management skills, the ability to manage multiple concurrent initiatives, and sound judgment to drive progress with limited guidance.

Key Responsibilities

• Manage platform offering – Identification, Assessment & Prioritization Oversee the product offering an available go-to-markets. Evaluate new product and expansion requests – understand dependencies, technical feasibility, and alignment with strategic needs. Recommend prioritization to maximize business impact.

• Marketplace Growth Support development of MBI’s go-to-market and monetization strategies. Help define incentive models to support scalable, sustainable growth.

• Operational Excellence & Quality Continuously identify opportunities to improve processes, quality standards, platform content, user experience, and governance.

• Strategic Communication Create and maintain onboarding resources, use cases, and communication materials that drive stakeholder understanding, platform adoption, and organizational alignment. Develop presentations and executive briefings tailored to senior audiences.

• Stakeholder Engagement & Alignment Build trusted relationships across teams (product, technical, regional leads), proactively drive alignment, and maintain momentum across complex cross-functional initiatives.

• Project Planning & Execution Independently create project plans, define milestones, manage dependencies, mitigate risks, and drive execution across multiple concurrent initiatives.