Lisboa

Account Manager (German Speaker)

Comercial, Vendas & AtendimentoTempo inteiroMédio

We are Rydoo! A global fintech scale-up on a mission to make spend management the easiest part of your day. For too long, managing expenses has been a tedious, time-consuming task. Rydoo is changing that. Our intuitive, user-focused app, powered by smart OCR technology, helps businesses save time and money with just a few clicks and photos. We’re not just building software; we’re rethinking how spend management should work. With a product-first mindset, a passion for great UX, and a commitment to innovation, we’re empowering thousands of companies, and their people, to work smarter every day.

Rydoo in a snapshot

Ambitious international team (200+ and growing)
33 nationalities speaking over 15 languages
9 offices across 3 continents
Easy-to-use spend management app available on iPhone and Android
Supporting over 10,000+ clients and 1 million+ users worldwide
4.6 employer score on Glassdoor

The Role

At Rydoo, we're on a mission to redefine how businesses manage expenses. As an Account Manager, you’ll own a portfolio of strategic accounts, driving long-term success and recurring revenue growth. You’ll act as a trusted advisor—building strong relationships, identifying upsell and cross-sell opportunities, and leading high-impact negotiations. By aligning customer needs with Rydoo’s solutions, you’ll focus on maximizing net revenue retention and overall satisfaction. Collaborating closely with Product, Customer Success, and Partnerships, you’ll ensure we consistently deliver value and innovation to our clients.

This role is ideal for someone with a strong commercial background who enjoys building long-term partnerships, influencing stakeholders, and driving results through cross-functional collaboration.

Responsibilities

Own a portfolio of existing customers and manage all commercial aspects of the relationship
Identify growth opportunities (upsell/cross-sell), run product demos, and tailor proposals to client needs
Lead contract renewal processes and pricing negotiations with key stakeholders
Build strong account plans and maintain ongoing business relationships
Monitor customer health and proactively address any risks or concerns
Act as the customer voice within Rydoo, sharing insights with internal teams to improve product and service delivery
Collaborate with Product, Customer Success, and Partner teams to create a seamless customer experience

Requirements

3+ years of experience in Account Management, Sales, or Customer Success, ideally in a SaaS or tech-driven environment
Strong commercial mindset with a track record of identifying and closing growth opportunities
Proficient in Salesforce CRM – diligent in managing pipelines, forecasts, and tracking customer activity
Excellent business level communication skills in German and English (written and spoken). Additional langugaes are a real plus
Comfortable managing commercial conversations and contract negotiations with various stakeholders, including mid- and senior-level decision-makers
Strong organizational and problem-solving skills, with a proactive and customer-centric approach

Benefits

Next to our amazing team, informal & international company culture and our mission to become the #1 spend management tool in the world, we offer some nice benefits that make working at Rydoo even more fun: - A competitive package, including salary and benefits - Meal vouchers of €9 per day - Rydoo Hybrid work policy: decide for yourself where you are most efficient - Rydoo On Tour: our international mobility program that gives employees the possibility to temporarily relocate to one of the countries we have a Rydoo office. - Professional freedom and a flexible work environment - Upskilling through training and coaching programs - Regular company and team events - Wonderful international team with more than 33 different nationalities - Free Portuguese language classes - Spectacular onboarding program for all new Rydooer’s - Free drinks, fruits & snacks to provide you with all the energy to do your job + the occasional after work drink, and great parties (believe us 😉 ) - Permanent contract