Customer Service Technician

This advert was translated automatically from Portuguese. Read the original.

Customer Service Technician (M/F) Loulé | Vilamoura | Tavira | Olhão Hospital da Luz Loulé is part of the Hospital da Luz network and forms part of a flagship project delivering high-quality healthcare in the Algarve. It has dedicated teams, modern technology and a patient-centred approach, in an environment that values teamwork, innovation and the continuous development of professionals. With a full range of services — from consultations and tests to surgery, inpatient care and 24-hour emergency care — the Hospital works in close coordination with a network of clinics in the region, ensuring close and continuous follow-up. We believe that care begins with the first contact. With that in mind, we are recruiting: What you will do on a day-to-day basis Ensure in-person, telephone and digital customer service; Make bookings, reschedule and provide information; Ensure customers are correctly directed within the facility; Carry out administrative records associated with the activity; Contribute to a positive, close and efficient experience; Collaborate with multidisciplinary teams to ensure the quality of the service provided. The profile we are looking for 12th year of schooling, minimum; Experience in customer service roles will be valued; Good communication skills and a strong customer focus; Team spirit and a preference for working collaboratively; Organisational skills and ability to manage priorities; Good IT skills from a user's perspective; Availability for rotating shifts; Proficiency in English and French. What we have to offer Integration into one of the largest private healthcare groups in Portugal; Opportunity for growth and professional development; Training pathway in the area of speciality. If you identify with this challenge and meet the requirements we are looking for, send your application and join a team where care begins in the way we welcome each person. Because caring transforms lives, at Hospital da Luz we work together for a greater purpose. If you are looking for a project with a real impact on people, your place may be here. Change. At Luz, you can shine.