Reverse Logistics Technician

This advert was translated automatically from Portuguese. Read the original.

You've probably already come across our lockers on the streets of your city. That's where it all begins! But we're building something much bigger: an infrastructure that allows Europe to receive your deliveries. We surpassed 100 million euros in revenue across 9 countries in less than four years, with tens of millions of people using our products every month. And we are now a scale-up with one of the fastest growth rates in Europe. We are looking for a Reverse Logistics Technician to join our innovative team as our new #bloqstar. In this role, you will play a crucial role in managing the return flow of equipment, components (mechanical and electronic) and materials, ensuring precise technical sorting, full traceability and correct decision-making regarding the lifecycle (reuse, repair, disposal). You will ensure that returned items are correctly inspected, tracked, repaired, refurbished or redistributed, contributing to operational efficiency and product sustainability. You will work closely with the Operations, Quality, Warehouse and Technical teams to ensure efficient reverse logistics processes. Warning: we are growing rapidly and data and reporting capabilities are growing with us. Often, you will have to extract data from various systems and build the overall picture yourself before you can analyse it. If you need everything to be pre-structured for you to do a good job, this is not the right role for you. What you will do: - Receive, inspect/analyse, repair (if applicable) and process returned mechanical and electronic components and equipment from the smart lockers; - Identify damaged, defective or missing parts and correctly report occurrences; - Technical inspection and analysis to identify the initial cause of the defect of each part, particularly in electronic parts before passing to the quality team; - Communication with the quality team, where necessary documenting and passing on components that require deeper analysis; - Separate materials for refurbishment, repair, reuse, recycling or disposal; - Ensure correct recording of inventory, quality and logistics operations in internal systems for full traceability; - Prepare equipment and materials for storage, dispatch or redistribution; - Collaborate with supply chain, purchasing and technical support teams to ensure operational efficiency; - Ensure compliance with safety, quality and operational procedures. Other warehouse logistics activities: receiving, handling, picking and dispatch of components or finished product. What you will bring to the team: - Fluent English is not required: comprehension or A2/B1 levels; - Minimum 3 years of technical experience in electronics in troubleshooting and technical inspection; - Secondary Education diploma or equivalent; complementary training in electronics is a plus; - Experience using equipment for inspection/troubleshooting of electronic components; - Previous experience in warehouse operations, particularly reverse logistics or similar roles, is a plus; - Ability to perform physical tasks, such as lifting and moving objects/boxes; - Commitment to work quality, safety and attention to detail; - Familiarity with ERP systems and/or inventory software. It would be great if you also had: - Experience driving forklifts (preferably CACES 1-3-5); - Experience with traceability systems or inventory tracking. Why join us? - The opportunity to join our Supply Chain Team and play an essential role in contributing to innovative solutions that redefine Bloq.it in the revolution of the smart locker industry; - A dynamic and fast-paced work environment with a culture of innovation, collaboration and continuous learning; - Competitive salary and benefits package, tailored to your experience and skills, including performance-based bonus and Portuguese health insurance; - Occasional meetings at our offices in Portugal (Lisbon and Porto), giving you the opportunity to connect with the team and immerse yourself in our company culture; - Have a tangible impact by actively supporting our mission to provide accessible and sustainable solutions. Bloq.it is an equal opportunity employer. Hiring decisions are based on merit, competence and qualifications, and not on ethnicity, gender, nationality or any other personal characteristic. If you need any special accommodations during the recruitment process, please let us know so we can make your experience more comfortable. Ready to join the revolution?