Microsoft Specialist IT Technician

This advert was translated automatically from Portuguese. Read the original.

FCCN, the digital services of FCT – Foundation for Science and Technology, aims to provide Portuguese academic and research communities with the technological means necessary for the production of excellent science and knowledge, promoting access to and sharing of scientific knowledge. It is with this purpose that FCCN acts daily, ensuring Technology for Knowledge. We are recruiting a Microsoft Specialist IT Technician to join the Corporate ICT Services team, with the aim of ensuring the management, security and evolution of the organisation's Microsoft environments, guaranteeing the efficient operation of infrastructures, technical support to users and the continuous improvement of systems. At FCCN, we believe that gender equality is fundamental to creating an inclusive and innovative work environment. We are committed to promoting equal opportunities for all people, regardless of gender, identity or expression, ensuring that each application is assessed fairly and transparently. Join us to build a diverse team where everyone's talent and ideas are valued and respected. Responsibilities - Administration of Microsoft systems, with a focus on Active Directory and Microsoft 365; Administration of Microsoft systems, with a focus on Active Directory and Microsoft 365; - Management of users, groups, permissions and security policies; Management of users, groups, permissions and security policies; - Monitoring and maintenance of Windows infrastructures; Monitoring and maintenance of Windows infrastructures; - Diagnosis and resolution of technical incidents; Diagnosis and resolution of technical incidents; - Implementation of security measures (MFA, Conditional Access, among others); Implementation of security measures (MFA, Conditional Access, among others); - Ensuring the performance and availability of services; Ensuring the performance and availability of services; - Technical support to users; Technical support to users; - Technical support and management of IT equipment; Technical support and management of IT equipment; - Automation of tasks through scripting (PowerShell, Python); Automation of tasks through scripting (PowerShell, Python); - Use of AI tools to optimise processes; Use of AI tools to optimise processes; - Updating technical documentation and inventories; Updating technical documentation and inventories; - Participation in technological evolution projects (upgrades, migrations and continuous improvement). Participation in technological evolution projects (upgrades, migrations and continuous improvement). Requirements - Bachelor's degree in Computer Engineering or relevant professional training in the field; Bachelor's degree in Computer Engineering or relevant professional training in the field; - Minimum of 1 year's experience in similar roles; Minimum of 1 year's experience in similar roles; - Solid knowledge of Microsoft environments (valued); Solid knowledge of Microsoft environments (valued); - Availability for occasional interventions outside working hours; Availability for occasional interventions outside working hours; - English language skills appropriate to a technical-professional context. English language skills appropriate to a technical-professional context. Behavioural competencies - Problem-solving ability; Problem-solving ability; - Analytical and structured thinking; Analytical and structured thinking; - Good communication skills; Good communication skills; - Priority management and organisation; Priority management and organisation; - Sense of responsibility and autonomy. Sense of responsibility and autonomy. Other valued competencies and knowledge - Relevant Microsoft certifications; Relevant Microsoft certifications; - Experience in cloud (Azure) and hybrid environments; Experience in cloud (Azure) and hybrid environments; - Knowledge of networks and virtualisation; Knowledge of networks and virtualisation; - Automation skills (PowerShell); Automation skills (PowerShell); - Familiarity with IT best practices (e.g. ITIL) and security; Familiarity with IT best practices (e.g. ITIL) and security; - Experience with monitoring and backup tools. Experience with monitoring and backup tools. Benefits - Integration into a young and dynamic team with a relaxed environment, where we value closeness and team spirit; Integration into a young and dynamic team with a relaxed environment, where we value closeness and team spirit; - Integration into an entity certified to the NP 4552 standard, within the scope of the Management System for Reconciling Personal, Family and Professional Life; Integration into an entity certified to the NP 4552 standard, within the scope of the Management System for Reconciling Personal, Family and Professional Life; - We work 35 hours a week and have flexible working hours; We work 35 hours a week and have flexible working hours; - Hybrid working arrangement; Hybrid working arrangement; - Continuous training for your professional development; Continuous training for your professional development; - Access to a Campus with free parking, welcoming and well located in Lisbon; Access to a Campus with free parking, welcoming and well located in Lisbon; - Various internal initiatives to promote socialising and interaction between colleagues; Various internal initiatives to promote socialising and interaction between colleagues; - Possibility of joining ADSE; Possibility of joining ADSE; - Canteen; Canteen; - Management by objectives; Management by objectives; - Birthday as a day off; Birthday as a day off; - Fixed-term employment contract. Fixed-term employment contract.