Specialist Network IT Technician

This advert was translated automatically from Portuguese. Read the original.

FCCN, the digital services of FCT – Foundation for Science and Technology, aims to provide the Portuguese academic and research communities with the technological means necessary for the production of excellent science and knowledge, promoting access to and the sharing of scientific knowledge. It is with this purpose that FCCN acts daily, ensuring Technology for Knowledge. We are recruiting an IT Specialist Network Technician to join the Corporate ICT Services team, ensuring the management, operation and evolution of the organisation's network infrastructure. At FCCN, we believe that gender equality is fundamental to creating an inclusive and innovative work environment. We are committed to promoting equal opportunities for all people, regardless of gender, identity or expression, ensuring that every application is assessed fairly and transparently. Join us to build a diverse team where everyone's talent and ideas are valued and respected. Responsibilities - Management and operation of the network (LAN) infrastructure, including switching and firewall equipment (e.g. Cisco, Palo Alto); Management and operation of the network (LAN) infrastructure, including switching and firewall equipment (e.g. Cisco, Palo Alto); - Configuration, monitoring and maintenance of networks, ensuring their performance and availability; Configuration, monitoring and maintenance of networks, ensuring their performance and availability; - Management of structured cabling, installation and validation of network points; Management of structured cabling, installation and validation of network points; - Diagnosis and resolution of incidents and connectivity problems; Diagnosis and resolution of incidents and connectivity problems; - Support for the communications service, including VoIP and first-line support; Support for the communications service, including VoIP and first-line support; - Support in the administration of network services (DNS, DHCP, NTP) in Windows and Linux environments; Support in the administration of network services (DNS, DHCP, NTP) in Windows and Linux environments; - Updating inventory and technical documentation; Updating inventory and technical documentation; - Automation of tasks and use of support tools (scripts and AI); Automation of tasks and use of support tools (scripts and AI); - Management of network security and associated infrastructure; Management of network security and associated infrastructure; - Participation in the technological evolution of the infrastructure (upgrades, migrations and continuous improvement). Participation in the technological evolution of the infrastructure (upgrades, migrations and continuous improvement). Requirements - Bachelor's degree in Computer Engineering or relevant professional training in the field; Bachelor's degree in Computer Engineering or relevant professional training in the field; - Minimum of 1 year's experience in similar roles; Minimum of 1 year's experience in similar roles; - Availability for occasional interventions outside working hours; Availability for occasional interventions outside working hours; - Good knowledge of English, spoken and written. Good knowledge of English, spoken and written. Behavioural Skills - Problem-solving ability and analytical thinking; Problem-solving ability and analytical thinking; - Proactivity and sense of responsibility; Proactivity and sense of responsibility; - Good communication skills; Good communication skills; - Team spirit and collaboration; Team spirit and collaboration; - Organisation and prioritisation; Organisation and prioritisation; - Adaptability and continuous learning; Adaptability and continuous learning; - Attention to detail and technical rigour. Attention to detail and technical rigour. Other Valued Skills and Knowledge - Certifications in the field of networks (e.g. Cisco CCNA/CCNP or equivalents); Certifications in the field of networks (e.g. Cisco CCNA/CCNP or equivalents); - Knowledge of network protocols and technologies (VLAN, STP, vPC, TCP/IP); Knowledge of network protocols and technologies (VLAN, STP, vPC, TCP/IP); - Experience in hybrid environments and corporate infrastructure; Experience in hybrid environments and corporate infrastructure; - Automation skills (scripts); Automation skills (scripts); - Knowledge of network security best practices; Knowledge of network security best practices; - Familiarity with IT frameworks or best practices (e.g. ITIL). Familiarity with IT frameworks or best practices (e.g. ITIL). Benefits - Integration into a young and dynamic team with a relaxed environment, where we value closeness and team spirit; Integration into a young and dynamic team with a relaxed environment, where we value closeness and team spirit; - Integration into an entity certified to the NP 4552 standard, under the Management System for Reconciling Personal, Family and Professional Life; Integration into an entity certified to the NP 4552 standard, under the Management System for Reconciling Personal, Family and Professional Life; - We work 35 hours a week and have flexible working hours; We work 35 hours a week and have flexible working hours; - Hybrid working arrangement; Hybrid working arrangement; - Continuous training for your professional development; Continuous training for your professional development; - Access to a Campus with free parking, welcoming and well located in Lisbon; Access to a Campus with free parking, welcoming and well located in Lisbon; - Various internal initiatives to promote socialising and interaction between colleagues; Various internal initiatives to promote socialising and interaction between colleagues; - Possibility of joining ADSE; Possibility of joining ADSE; - Canteen; Canteen; - Management by objectives; Management by objectives; - Birthday as a day off; Birthday as a day off; - Fixed-term employment contract. Fixed-term employment contract.