Customer Technical Support

This advert was translated automatically from Portuguese. Read the original.

Hello! Do you believe you found this opportunity by chance? We at Nimber don't believe in chance. Did it catch your attention? Great. Keep reading... We are Nimber, and we're not just filling vacancies; we're building a team ready to transform things. If you're prepared to rewrite the rules and make a real impact, this is your moment. Join us and let's put the future where it belongs: in the hands of passionate people. But what does Nimber mean? In mathematics and game theory, they are numbers with special properties of addition and multiplication. And what we really want is to add value to our clients' projects. Position: 2nd Line Customer Technical Support Responsibilities: - Support to clients via email (responding to requests for clarification on payment methods, technical and functional aspects associated); - Analysis using the Knowledge Base; - Contact with Banks. Requirements: - Professional experience in customer support areas (Banking sector); - Knowledge of payment systems, banking ecosystem; - Command of Portuguese and English; - Knowledge of Outlook, Word, Excel and PPT; - Good learning ability, organisation, autonomy and dynamism; - Good oral and written communication skills; - Initiative and proactivity; - Identification and resolution of problems. Ready to join us and succeed? If you're tired of feeling like just another number, send us your application and become a Nimber.