Restaurant Supervisor - Octant Furnas

This advert was translated automatically from Portuguese. Read the original.

Job Description Ensures the organisation, preparation and maximum quality of the services/products offered to the customer at the restaurant and bar, as well as the organisation and coordination of your team. Main Responsibilities • Direct, organise, coordinate and execute all tasks related to bar and restaurant service; • Manage the teams ensuring customer satisfaction; • Ensure compliance with Service and Quality procedures; • Ensure good coordination, cooperation and environment with the remaining departments; • Ensure a good relationship with the customer (management of complaints and/or related situations); • Ensure stock control and carry out the associated inventories; • Ensure the good presentation of the dining room and bar areas; • Ensure budget management; • Implement improvements (if necessary) for the smooth running of the business; • Preparation and presentation of reports relating to restaurant and bar performance; • Ensure compliance with HACCP standards; • Actively participate in the recruitment, selection and training of employees for the area. Experience we are looking for • Experience in team management and leadership; • Good communication and interpersonal skills; • Strong ability to manage stress; • Focus on service and customer care; • Proactive and versatile attitude; • Enjoyment of teamwork; • Knowledge of bar & wine techniques; • Well-groomed appearance; • Respect for the group's philosophy and vision; • Availability and flexibility with working hours.