Security Technical Manager

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About Logicalis Logicalis is a Global IT Solutions & Digital Services Provider that accelerates the digital transformation of its customers worldwide, through an international network equipped with centres of specialisation, sector-leading teams and strategic partnerships (which include Cisco, Microsoft, Dell Technologies, Palo Alto, Citrix, among others). As Architects of Change™, we reconcile our customers' strategic vision with our technological knowledge of the industry's key drivers (such as: Cybersecurity, Managed Digital Fabric, Data & AI, Connectivity, Digital Workplace, Cloud), and we address their priorities, such as operational efficiency, innovation, risk/compliance and data governance. Job Description Logicalis Portugal aims to strengthen its team with a person to take on the role of Security Technical Manager, acting as the technical reference for the Security area. This role will be responsible for the technical management of clients, support for operations teams, the definition and evolution of solutions, and the technical governance of security services. It combines components of operations, architecture, governance, automation and technical leadership, ensuring the connection between clients, technical teams, business areas and management. - Responsibilities - Take on the technical management of clients in the Security area. - Support L2 and L3 teams in the analysis and resolution of complex incidents. - Lead the design, implementation and evolution of security solutions. - Ensure the technical quality of implementations and changes carried out. - Define standards, best practices and operational models. - Participate in technical reviews, audits and continuous improvement initiatives. - Identify opportunities for automation and operational optimisation. - Support commercial and pre-sales areas on security-related matters. - Act as a technical reference for clients and internal teams. - Ensure alignment between business requirements, operations and architecture. - Share knowledge and contribute to the technical development of teams. - Skills and Experience Required - Solid professional experience in cybersecurity technologies. - Proven experience in the implementation and management of Palo Alto Networks solutions. - Previous experience in technical client management or the provision of managed services. - Strong ability to carry out advanced troubleshooting in complex environments. - In-depth knowledge of security and network architecture. - Strong aptitude for technical leadership, mentoring, knowledge sharing and team enablement. - Demonstrated ability to translate business requirements into effective technical solutions. - Experience with Fortinet, Cisco Security or equivalent technologies (valued). - Certifications such as PCNSE, CCNP Security, CCIE Security, CISSP or equivalents (valued). - Experience in the automation of processes and security operations (valued). - What we offer - Hybrid and flexible working model. - Technical development plan, training and certifications. - Participation in highly complex security projects. - Collaboration with strategic clients and multidisciplinary teams. - Health insurance and competitive benefits package. - Collaborative, inclusive working environment oriented towards technical excellence. Logicalis Portugal believes that the diversity of experiences, identities and perspectives strengthens teams and contributes to better results. All applications are welcome and will be assessed on equal terms, based on the skills and potential of each person. It is not necessary to meet all the requirements indicated in order to submit an application. Logicalis is an international solutions provider of digital services currently accelerating the digital transformation of its 10,000 customers around the world. Through a globally connected network of specialist hubs, sector-leading experts (in education, financial services, government, healthcare, manufacturing, professional services, retail and telecommunications) and strategic partnerships (including Cisco, Microsoft, HPE, IBM, NetApp, Oracle, ServiceNow, and VMware), Logicalis has more than 6,500 employees focused on understanding customer priorities and enhancing their experience. As Architects of ChangeTM, Logicalis' focus is to design, support, and execute customers' digital transformation by bringing together their vision with its technological expertise and industry insights. The company, through its deep knowledge in key IT industry drivers such as Security, Cloud, Data Management and IoT, can address customer priorities such as revenue and business growth, operational efficiency, innovation, risk and compliance, data governance and sustainability. Logicalis Group, with annual revenues of $ 1.5 billion annually, maintains operations in Europe, North America, Latin America, Asia Pacific and Africa and is part of Datatec Group, which is listed on the Johannesburg Stock Exchange (JSE:DTC), with revenues of more than $ 4.1 Billion.