Salsa Jeans || Shift Leader || Leiria Shopping (Full - Time)
This advert was translated automatically from Portuguese. Read the original.
- The main mission is to coordinate and supervise the daily operational activities carried out during a work shift, under the guidance of the Store Manager, and in full alignment with the Brand's values. The main mission is to coordinate and supervise the daily operational activities carried out during a work shift, under the guidance of the Store Manager, and in full alignment with the Brand's values. - Elevates and defines the Salsa DNA, making it unique and expanding the customer service and brand experience; Elevates and defines the Salsa DNA, making it unique and expanding the customer service and brand experience; - Transmits a contagious Energy, capable of creating an emotional and genuine connection with the customer and a unique and impactful in-store experience; Transmits a contagious Energy, capable of creating an emotional and genuine connection with the customer and a unique and impactful in-store experience; - Inspires, empowers, develops and enables the team members. Inspires, empowers, develops and enables the team members. - Supports the Store Manager and, in their absence, assumes responsibility for ensuring the management of in-store operational activities as well as team development and motivation practices. Supports the Store Manager and, in their absence, assumes responsibility for ensuring the management of in-store operational activities as well as team development and motivation practices. - Team development / motivation; Team development / motivation; - Identifies training needs and implements actions that impact the team's development and continuous improvement; Identifies training needs and implements actions that impact the team's development and continuous improvement; - Mentoring during onboarding and continuous training of team members; Mentoring during onboarding and continuous training of team members; - Supports team members during customer service, identifying opportunities for improvement, prioritising feedback moments in a constructive way, enhancing the customer experience; Supports team members during customer service, identifying opportunities for improvement, prioritising feedback moments in a constructive way, enhancing the customer experience; - Values and drives daily communication with the team, using institutional tools as support for this follow-up; Values and drives daily communication with the team, using institutional tools as support for this follow-up; - Proactively carries out on-the-job training activities; Proactively carries out on-the-job training activities; - Promotes challenges within the team, enhancing motivation and commitment, consequently influencing their performance. Promotes challenges within the team, enhancing motivation and commitment, consequently influencing their performance. - Distribute tasks among the different team members of a shift; Distribute tasks among the different team members of a shift; - Communicate and follow up on targets, challenges and work objectives; Communicate and follow up on targets, challenges and work objectives; - Ensure all activities inherent to opening and closing the store; Ensure all activities inherent to opening and closing the store; - Meet periodically with the Store Manager in order to actively contribute to the preparation of work plans. Meet periodically with the Store Manager in order to actively contribute to the preparation of work plans.
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