Receptionist - Vila Galé Collection Serra da Estrela

This advert was translated automatically from Portuguese. Read the original.

The Vila Galé Collection Serra da Estrela hotel is looking to add a Receptionist to its team. - The Vila Galé Collection Serra da Estrela hotel is looking to add a 2nd Receptionist to its team. - MAIN DUTIES: - Provide service to all guests in accordance with Vila Galé standards; - Carry out check-ins and check-outs; - Handle telephone service; - Resolve all guest queries; - Provide information to guests; - Care for and organise the workspace. - YOUR PROFILE - Your training and experience are in Reception, customer service or similar areas; - Your passion is welcoming and serving guests; - You always have a high sense of responsibility and are someone who always takes initiative; - You have good communication skills, which will be directed towards our guests, your team and colleagues from other departments; - You have a taste and talent for sales and want to improve your commercial spirit; - You are proficient in English and, preferably, a second language; - You take care of your personal presentation, you are organised, versatile, proactive and dynamic; - You also have flexibility with working hours; - You are ambitious and know that this is the right place to grow. - WHAT YOU CAN EXPECT FROM VILA GALÉ - In addition to joining a dynamic company that believes in social and environmental causes and values its employees, you can count on: - Free Health Insurance; - Internal training academy (e-learning, face-to-face and intensive programmes); - Discounts on products and services, extendable to family members; - Access to the partner discount catalogue; - Annual bonus based on results; - Free stays; - Holiday allowance based on attendance; - Christmas and Birthday gifts; - Internal mobility programmes (national and international); - Internal initiatives/programmes (e.g. cross training, mentoring, recognition and much more); - Internal events for motivation, training and festive seasons; - Baby Kit for new parents; - Fast and tailored career progression plan; - Use of the laundry for uniform care; - Varied buffet offer at the hotel; - Integration into a positive, diverse and inclusive environment; - Social and environmental responsibility policies Requirements - Care with personal presentation, organisation, versatility, proactivity and dynamism - Ambition for professional growth