AniCura Arco do Cego Veterinary Hospital Receptionist - Temporary Position

This advert was translated automatically from Portuguese. Read the original.

Job Opportunity: AniCura Arco do Cego Veterinary Hospital Receptionist We are looking for a Receptionist to strengthen the Arco do Cego Hospital Team. AniCura, part of the MARS Veterinary Health group with a worldwide presence, is one of the leading European providers of high-quality veterinary care for pets. It offers a wide range of high-quality medical services covering preventive and basic healthcare, advanced diagnostics, internal medicine, intensive care, surgery and orthopaedics, rehabilitation, physiotherapy and dietary advice, and provides food and care products for pets. AniCura is present in 350 hospitals and clinics across Europe and has more than 11,000 employees who provide the best veterinary care daily to more than 3 million pets. As a Receptionist, you will be responsible for: - In-person and telephone customer service In-person and telephone customer service - Management and handling of incoming emails Management and handling of incoming emails - Management of doctors' schedules (bookings, rescheduling and cancellations) Management of doctors' schedules (bookings, rescheduling and cancellations) - Collection of client debts Collection of client debts - Appointment confirmation Appointment confirmation - Counter sales of products Counter sales of products - Patient triage in case of emergency Patient triage in case of emergency - Sending reports to clients Sending reports to clients - Sending examinations and test results to clients Sending examinations and test results to clients - Other administrative tasks Other administrative tasks What are we looking for? - 2 years of experience in customer service or an aptitude for it. 2 years of experience in customer service or an aptitude for it. - Availability to work rotating shifts Availability to work rotating shifts - Customer and patient focus and a liking for teamwork. Customer and patient focus and a liking for teamwork. - Good planning, organisational and attention-to-detail skills Good planning, organisational and attention-to-detail skills - Dynamic, proactive person with the ability to cope with stress Dynamic, proactive person with the ability to cope with stress - Interest in learning and continuous training. Interest in learning and continuous training. - Residency in the area or mobility to travel easily to the hospital Residency in the area or mobility to travel easily to the hospital - Knowledge of English (valued) Knowledge of English (valued) What do we offer? - Integration into a multidisciplinary team and contact with the best professionals in the veterinary market Integration into a multidisciplinary team and contact with the best professionals in the veterinary market - Associate Assistance Programme, which aims to help our associates revitalise their emotional, physical and mental wellbeing. It is focused on helping to balance work and personal life Associate Assistance Programme, which aims to help our associates revitalise their emotional, physical and mental wellbeing. It is focused on helping to balance work and personal life - Access to the Mars Center for Veterinary Excellence. Our virtual field that provides access to resources and on-demand continuing education for all associates. In addition to courses, the tool offers the possibility to connect with experienced professionals around the world to promote collaboration and learning. Access to the Mars Center for Veterinary Excellence. Our virtual field that provides access to resources and on-demand continuing education for all associates. In addition to courses, the tool offers the possibility to connect with experienced professionals around the world to promote collaboration and learning. - Life insurance Life insurance - Monthly salary in accordance with experience and meal allowance Monthly salary in accordance with experience and meal allowance