Technical Support Technician

This advert was translated automatically from Portuguese. Read the original.

MISSION Analysis of equipment to identify faults and, where necessary, repair or replacement of Hardware and/or Software; after-sales service; removal of malicious software; installation and updating of various software at the customer's request; opening and cleaning of equipment; performing backups and data recovery. Welcome, serve and retain the customer, impartially, in the sale of FNAC products and services, implementing the store's procedures. YOUR PROFILE - Technical knowledge of IT (eliminating requirement); Technical knowledge of IT (eliminating requirement); - Previous experience in repairing computer equipment (we value experience in repairing Apple equipment); Previous experience in repairing computer equipment (we value experience in repairing Apple equipment); - Excellent communication and enjoyment of customer contact; Excellent communication and enjoyment of customer contact; - Team spirit; Team spirit; - Autonomy, responsibility, rigour and dynamism; Autonomy, responsibility, rigour and dynamism; SHIFTS AND TIME OFF Availability for Full-time, with rotating time off and rotating shifts Do you think this challenge is for you? Apply!