Helpdesk 1st Line

This advert was translated automatically from Portuguese. Read the original.

Hello! Do you believe you found this opportunity by chance? We at Nimber don't believe in chance. Did it catch your attention? Great. Keep reading... We are Nimber, and we're not just filling vacancies; we're building a team ready to transform things. If you're prepared to rewrite the rules and make a real impact, this is your moment. Join us and let's put the future where it belongs: in the hands of passionate people. But what does Nimber mean? In mathematics and game theory, they are numbers with special properties of addition and multiplication. And what we really want is to add value to our clients' projects. Position: Helpdesk 1st Line Responsibilities: - 1st line technical support to on-site and remote users; - Complete management of onboarding/offboarding: account creation, hardware provisioning, access and permissions configuration; - Installation, configuration and maintenance of workstations and mobile devices (Windows, iOS/Android); - Administration of accounts and groups in Active Directory; - Management of applications via SCCM, including deployments, compliance and troubleshooting; - Configuration and management of devices through Microsoft Intune; - Support for Office 365 tools (Outlook, Teams, OneDrive, SharePoint); - Support for video conferencing systems and remote meeting tools; - Management of network shares and file and folder level permissions; - Creation and maintenance of internal technical documentation. Ready to join us and succeed? If you're tired of feeling like just another number, send us your application and become a Nimber.