Client Manager | Dentistry

This advert was translated automatically from Portuguese. Read the original.

We are a 100% Portuguese company, a leader in the provision of excellent healthcare in Portugal. With 80 years of history, CUF was created with the purpose of caring for people and their families. Today, in constant growth, we serve all the Portuguese who entrust their health and wellbeing to us, for life, with humanity and excellence. Together we want to do more and care better. We are hiring an Administrative Client Manager (m/f), to join the Dentistry service at Hospital CUF Cascais. Why CUF? At CUF, we believe that caring for our employees is essential to continuing to provide quality healthcare. We promote opportunities for growth and the possibility of long-term internal mobility. We foster relationships based on respect and cooperation, creating a positive and motivating work environment. How will you make a difference? - Liaison and "face" of the Unit with the client for specific needs throughout the various phases of the treatment plan; Liaison and "face" of the Unit with the client for specific needs throughout the various phases of the treatment plan; - Ensures efficient management, maximising the occupancy rate of clinical schedules, through: booking and rescheduling appointments, prior confirmation of the client's attendance at the appointment and promoting the booking of periodic appointments in accordance with the treatment plan; Ensures efficient management, maximising the occupancy rate of clinical schedules, through: booking and rescheduling appointments, prior confirmation of the client's attendance at the appointment and promoting the booking of periodic appointments in accordance with the treatment plan; - Guarantees the connection with the units, acting as a liaison link, in order to streamline processes. Guarantees the connection with the units, acting as a liaison link, in order to streamline processes. - Promotes activity, ensuring that clients comply with the scheduling set out in the treatment plans and finding the best financing solutions for their treatment plan, where the price may be an obstacle; Promotes activity, ensuring that clients comply with the scheduling set out in the treatment plans and finding the best financing solutions for their treatment plan, where the price may be an obstacle; - Receives and hands over laboratory work to couriers whenever this task is not carried out by the Dental Assistants. Receives and hands over laboratory work to couriers whenever this task is not carried out by the Dental Assistants. What do you need to succeed in this role? - 12th year, or equivalent in Portugal (mandatory); 12th year, or equivalent in Portugal (mandatory); - Experience in Dentistry (mandatory); Experience in Dentistry (mandatory); - Residence permit in Portugal, in the case of foreign candidates (mandatory); Residence permit in Portugal, in the case of foreign candidates (mandatory); - Experience in face-to-face customer service ( preferred ); Experience in face-to-face customer service ( preferred ); - Availability to work the required hours (mandatory). Availability to work the required hours (mandatory). How do we take care of you? - Direct employment contract with CUF; Direct employment contract with CUF; - Integration into a solid, innovative and growing company; Integration into a solid, innovative and growing company; - Initial and ongoing training, through the CUF Training Academy; Initial and ongoing training, through the CUF Training Academy; - Valuing our people through professional growth and development; Valuing our people through professional growth and development; - Prevention and wellbeing initiatives; Prevention and wellbeing initiatives; - A family-friendly employer, recognising the importance of balancing professional, personal and family life, with benefits to that effect. A family-friendly employer, recognising the importance of balancing professional, personal and family life, with benefits to that effect. At CUF we are aware of the effort and commitment of our teams and, therefore, we invest in the continuous improvement of wellbeing and conditions to have an impact on your role. We value diversity and inclusion. We are committed to the principle of equality in all our recruitment and selection processes and to non-discrimination on the grounds of, in particular, age, sex, sexual orientation, gender, marital status, family situation, origin, social condition, disability or any other factor that may be considered discriminatory, thereby promoting a fair and equitable working environment for all. Come and be part of a team that takes care of you, while taking care of others!