Store Manager

This advert was translated automatically from Portuguese. Read the original.

Thank you for your interest in this opportunity! Your application will only be considered complete after completing a digital assessment. At the end of the application, and if you meet the necessary criteria for the role, you will receive a link in your registration email to access the digital assessment. This step is mandatory, as our recruitment process is based on skills assessment. At ZU we believe that happy people make a difference. We are a diverse, dynamic team passionate about what we do, united by the desire to grow every day. We work with a clear purpose: to care for the well-being and health of pets and to make life simpler and happier for those who care for them. With veterinary medicine services, bathing and grooming, and a complete range of food, hygiene, veterinary products and accessories, we continue to grow and are looking for people who want to grow with us. So, if you want to be part of this team and take on new challenges, we are looking for you! We are looking for a STORE MANAGER for our ZU team at SALDANHA RESIDENCE and we believe you are the right person! We are counting on you to… Team Management and Training – Empower and develop the store team, ensuring that the entire team is prepared to offer a specialised and quality service. Inspire and lead the team, promoting motivation and a culture of cooperation, while you set and monitor the achievement of performance objectives. Daily Store Operations Management – Ensure the smooth running of the store, ensuring that daily operations run efficiently and with a focus on customer satisfaction. Manage the organisation and layout of products, maintaining an attractive and welcoming environment that contributes to a positive customer experience. Store Technical Manager – Be the store's technical manager, ensuring compliance with the standards and regulations applicable to veterinary procedures and animal safety. Coordinate and supervise the use and management of Veterinary Use Medicines (MUV) and Veterinary Use Products (PUV), ensuring compliance with all guidelines and legislation. Bring with you… Higher Education (preferred): Completed academic training, essential for performing the store management and supervision functions. Experience in Similar Roles (preferred): We value previous experience in operations management or team coordination, ideally in the petcare sector or related areas. This experience is essential for managing workflow, dealing with operational challenges and understanding the specificities of serving customers and animals. Management and Leadership Skills: We are looking for someone with proven ability to lead and inspire the team, promoting a collaborative and efficient environment. Customer and results orientation is essential, as the success of this role depends on ensuring that the team maintains a high standard of customer service and achieves the store's performance objectives. Passion for Animals and Commitment to Animal Welfare: A genuine interest in animals and a commitment to their welfare are essential. This role involves frequent interactions with customers who expect attentive and informed care for their four-legged friends. Schedule Flexibility: Flexibility for rotating schedules and weekends, essential to meet the store's management needs. What you will find… Collaborative Work Environment: You will have the support of a cohesive and trustworthy team, where the spirit of mutual help and cooperation are at the heart of everyday life; Dynamic and Proactive Team: You will work with committed, dedicated and innovative people who share a passion for animal care and excellence in service. What we have for you… - Meal Allowance in value or on a Gift Card; - Telecom Plan with voice, data and equipment (permanent employees only); - Health Insurance, extendable to the family unit with advantageous conditions, and Life Insurance (permanent employees only) - Continuous training and e-learning plan; - Internal Mobility Programmes for talent promotion; - School Awards and Merit Scholarships for employees' children (regular and inclusive education); - Somos Sonae Programme, providing psychosocial, financial and legal support to employees - Physical and mental health promotion programmes; - Discounts and Partnerships Programme with more than 300 leading brands - 2 extra days of leave upon meeting the defined requirements If you meet these requirements and are looking for an opportunity to grow and be part of a team focused on excellence in animal care, apply and come make a difference at ZU!