Store Manager

This advert was translated automatically from Portuguese. Read the original.

Thank you for your interest in this opportunity! Your application will only be considered complete after completing a digital assessment. At the end of the application, and if you meet the necessary criteria for the role, you will receive a link in your registration email to access the digital assessment. This step is mandatory, as our recruitment process is based on skills assessment. We are a company of everyone and for everyone. With a solid and inclusive foundation, MC keeps its focus on people, to make life simpler for customers, employees, or community members. We create value with everyone's contribution, innovate at every step, and lead in a close way, attentive to each person's qualities and needs. We have different stories and different ideas, but we share the desire to grow and reach the best version of ourselves. Everything we are, we achieve together. And there is nothing more inspiring than that. At note!, we inspire and facilitate our customers' day-to-day lives, with a wide range of new items, products, and useful and convenient solutions. We are a stationery store with a focus on school supplies, complemented with gifts for everyone (books, toys, and presents) and useful services (Copies and printing, CTT, among others). So, if you want to be part of this team and take on new challenges, we are looking for you! We are looking for a STORE MANAGER for our note! team in MARRAZES (LEIRIA) and we believe we will be #betterwithyou We are counting on you to… - Team Management and Training - You will be responsible for managing and motivating the team, ensuring that each member is prepared and aligned with the store's objectives. From selection and initial training to ongoing monitoring and evaluation, you will support the team's professional development, promoting their engagement and creating an environment of collaboration and support. Your mission will be to build a committed team focused on customer satisfaction and store success. Team Management and Training - You will be responsible for managing and motivating the team, ensuring that each member is prepared and aligned with the store's objectives. From selection and initial training to ongoing monitoring and evaluation, you will support the team's professional development, promoting their engagement and creating an environment of collaboration and support. Your mission will be to build a committed team focused on customer satisfaction and store success. - Customer Focus - Our mission is to offer a unique and high-quality shopping experience, and the Store Manager's role is essential in ensuring that every customer leaves satisfied. You will implement strategies that reinforce excellent service, promoting a proactive sales culture focused on customer needs. We want the note! experience to be remembered for its care and attention to the customer, counting on you to lead by example and inspire the team. Customer Focus - Our mission is to offer a unique and high-quality shopping experience, and the Store Manager's role is essential in ensuring that every customer leaves satisfied. You will implement strategies that reinforce excellent service, promoting a proactive sales culture focused on customer needs. We want the note! experience to be remembered for its care and attention to the customer, counting on you to lead by example and inspire the team. - Implementation of Communication and Visual Merchandising Strategies - The presentation and atmosphere of the store are essential to the customer experience. You will apply our communication and visual merchandising strategy, ensuring that the store is attractive and organised in a way that facilitates shopping and enhances the products. You will also be responsible for adapting promotional campaigns and creating inspiring layouts that reinforce the note! identity and promote products effectively. Implementation of Communication and Visual Merchandising Strategies - The presentation and atmosphere of the store are essential to the customer experience. You will apply our communication and visual merchandising strategy, ensuring that the store is attractive and organised in a way that facilitates shopping and enhances the products. You will also be responsible for adapting promotional campaigns and creating inspiring layouts that reinforce the note! identity and promote products effectively. - Monitoring of Business Indicators and Promotion of Results - Efficient management involves closely tracking key performance indicators, such as sales volume, inventory levels, and customer satisfaction. You will monitor these KPIs (Key Performance Indicators) and define strategies and actions to optimise store results. You will play an active part in developing plans to achieve sales targets, reduce waste, and maximise store profitability. Monitoring of Business Indicators and Promotion of Results - Efficient management involves closely tracking key performance indicators, such as sales volume, inventory levels, and customer satisfaction. You will monitor these KPIs (Key Performance Indicators) and define strategies and actions to optimise store results. You will play an active part in developing plans to achieve sales targets, reduce waste, and maximise store profitability. - Compliance with Company Processes and Procedures - note! has standards of excellence and rigor that guarantee a quality experience for our customers. Part of your responsibility will be to ensure that all company processes and procedures are followed consistently, from stock receiving and management to the implementation of hygiene and occupational safety standards. You will be the guardian of compliance with company standards, promoting an organised, safe environment that complies with note! policies. Compliance with Company Processes and Procedures - note! has standards of excellence and rigor that guarantee a quality experience for our customers. Part of your responsibility will be to ensure that all company processes and procedures are followed consistently, from stock receiving and management to the implementation of hygiene and occupational safety standards. You will be the guardian of compliance with company standards, promoting an organised, safe environment that complies with note! policies. What you will bring… - Higher Education (preferred) - Higher education in areas such as Management, Marketing, or related fields, that provide a solid foundation for facing the challenges of management and leadership in a retail store. Higher Education (preferred) - Higher education in areas such as Management, Marketing, or related fields, that provide a solid foundation for facing the challenges of management and leadership in a retail store. - Management and Leadership Skills - We are looking for someone with the ability to inspire and lead teams, who stands out for their communication skills, conflict management, and ability to motivate the team to achieve common goals. Management and Leadership Skills - We are looking for someone with the ability to inspire and lead teams, who stands out for their communication skills, conflict management, and ability to motivate the team to achieve common goals. - Affinity with Bookshop, Stationery, and Gift Areas - A deep knowledge of and interest in our products – from books and stationery to gifts – is essential to better understand the customer and identify opportunities to improve the offering. Affinity with Bookshop, Stationery, and Gift Areas - A deep knowledge of and interest in our products – from books and stationery to gifts – is essential to better understand the customer and identify opportunities to improve the offering. - Previous Experience in Similar Roles - We value experience in management positions in the retail sector or in sales areas, as it provides a practical insight into the operations and daily challenges of store management. Previous Experience in Similar Roles - We value experience in management positions in the retail sector or in sales areas, as it provides a practical insight into the operations and daily challenges of store management. What you will find… - Collaborative Work Environment - We value the exchange of ideas and cooperation between our teams. We work to promote an environment where everyone feels valued and motivated to contribute, ensuring that the diversity of opinions and ideas is respected and encouraged. Collaborative Work Environment - We value the exchange of ideas and cooperation between our teams. We work to promote an environment where everyone feels valued and motivated to contribute, ensuring that the diversity of opinions and ideas is respected and encouraged. - Dynamic Team and Culture of Innovation - By joining note!, you will be part of a young, dynamic, and motivated team, where each employee brings unique skills and competencies. We encourage innovation and continuous learning, so that we can face challenges creatively and find original solutions. Dynamic Team and Culture of Innovation - By joining note!, you will be part of a young, dynamic, and motivated team, where each employee brings unique skills and competencies. We encourage innovation and continuous learning, so that we can face challenges creatively and find original solutions. What we have for you… - Meal Allowance in cash or on a Dá Card (whichever option is more advantageous for you) Meal Allowance in cash or on a Dá Card (whichever option is more advantageous for you) - Telecoms Plan with voice, data, and equipment for permanent employees Telecoms Plan with voice, data, and equipment for permanent employees - Internal Mobility Programmes for talent promotion Internal Mobility Programmes for talent promotion - Health and Life Insurance (for permanent employees) with the possibility of extending Health Insurance to family members under advantageous conditions Health and Life Insurance (for permanent employees) with the possibility of extending Health Insurance to family members under advantageous conditions - Onboarding and Initial Training Plan, Continuous Training platform, and Financial Literacy Programme Onboarding and Initial Training Plan, Continuous Training platform, and Financial Literacy Programme - School Awards and Merit Scholarships for employees' children (mainstream and inclusive education) as well as Holiday Programmes during school breaks School Awards and Merit Scholarships for employees' children (mainstream and inclusive education) as well as Holiday Programmes during school breaks - New Baby Kit for the baby on the way New Baby Kit for the baby on the way - Flu Vaccine including its administration (voluntary enrolment) Flu Vaccine including its administration (voluntary enrolment) - Somos Sonae Programme, providing psychosocial, financial, and legal support to employees Somos Sonae Programme, providing psychosocial, financial, and legal support to employees - Mental Health Promotion Programmes and Nutrition Consultations Mental Health Promotion Programmes and Nutrition Consultations - Discounts and Partnerships Programme with more than 300 leading brands Discounts and Partnerships Programme with more than 300 leading brands - Competitive Salary Competitive Salary BETTERTOGETHER #BETTERWITHYOU MC Sonae D&I Commitment: We work to create a work environment based on the richness of profiles and focused on individuality, ensuring that everyone feels respected, valued for their skills, and has confidence in the organisation.