B2B Account Manager – After-Sales

This advert was translated automatically from Portuguese. Read the original.

Content Cartrack Portugal is a benchmark in telematics technology, offering advanced fleet management solutions and support for the safety of vehicles and their passengers. Part of a global, fast-growing group, we are looking to strengthen our team with a Key Account Manager for our Porto offices, with professionals who want to grow with us and contribute to a technological service of excellence. What are we looking for in you? Enjoyment of client contact and experience in Key Account Management; Good communication skills; Aptitude for problem-solving and complaint management. What will your day-to-day be like? Managing and following up with Corporate clients through regular visits/meetings; Supporting clients in resolving problems via email or telephone; Internally reporting each client's support requests to the responsible team; Following up on the resolution of all outstanding issues via internal tickets; Ensuring feedback to the client on the resolution of outstanding issues; Carrying out contract renewals, as well as service upgrades when requested by the client. What do we offer? Professional Stability: permanent employment contract Growth, Training and Recognition: opportunity to join a leading company in the sector and in full expansion, which invests in training and career development, with a view to continuous development. Meaningful work and a team where you matter: a dynamic, collaborative and close-knit working environment, where your ideas and contribution make a difference. Health and Well-being: Access to a remote medical service (teleconsultations) Do you believe this challenge is for you? Send your application and come be part of a growing team.