F&B Manager - Octant Praia Verde

This advert was translated automatically from Portuguese. Read the original.

Your Mission: You will be responsible for supporting the operation and strategy of the F&B outlets, providing and maintaining high-quality service standards, supporting the Restaurant Manager, and always ensuring compliance with DHM standards and excellent service to guests. Daily, your main responsibilities will be: Ensure compliance with the procedures and policies of all Outlets, monitoring the teams of each one daily; Monitor compliance with HACCP standards; Support the preparation of menus and corresponding technical sheets for each outlet; Assist with inventory control of the outlets; Support the analysis of costs and revenues of each outlet; Monitor all guest requests to ensure they are met within the required timings; Prepare the work schedule, service shifts and holiday plan for the direct team; Effective communication with the various department heads and Hotel Director; Manage complaints and suggest improvements; Actively participate in the recruitment and selection of staff for the area and requesting casual staff; Ensure constant Training and Development of the teams; Support the preparation and monitoring of cost control sheets, proactivity and profitability of the outlets; Comply with all security and protection policies and procedures; Support other departments whenever necessary. Main Requirements: High sense of responsibility High ability to anticipate problems; Strong analytical and organisational skills; Good communication and interpersonal skills; Strong ability to manage stress; Focus on service and customer care; Proactive and versatile attitude; Enjoyment of teamwork; Respect for the group's philosophy and vision; Availability and flexibility of working hours