Waiter/Waitress - Octant Ponta Delgada

This advert was translated automatically from Portuguese. Read the original.

Job Description Responsible for ensuring the service provided in the restaurant(s), as well as its quality and customer welcome. Waiter/Waitress 1st (3-5 years) / Waiter/Waitress 2nd (1-2 years) Main Responsibilities • Welcome the customer; • Know the menu well, the Chef's suggestions, the wine list; • Know the services the hotel offers well; • Restaurant mise-en-place; • Take orders knowing how to make suggestions to the customer; • Pass orders to the kitchen and ensure the distribution of dishes to the customer; • Ensure the tidying and cleaning of the premises and service equipment. Experience we are looking for • Good communication and interpersonal skills; • Strong ability to manage stress; • Focus on service and customer care; • Proactive and versatile attitude; • Enjoyment of teamwork; Knowledge of bar & wine techniques; • Well-groomed appearance; • Respect for the group's philosophy and vision; • Availability and flexibility of working hours. Requirements - 12th year completed and vocational training in the Hospitality area - Fluency in the native language and in English, another language will be valued - Knowledge of Excel and Reporting - IT Knowledge: Office from a user perspective; HOST or similar - Experience in team management and leadership