Hotel Manager - Vila Galé Cascais

This advert was translated automatically from Portuguese. Read the original.

Vila Galé is looking to add a Hotel Manager to its team for the Vila Galé Cascais. - The Vila Galé Group, one of the largest hotel chains in Portugal, is looking for a Hotel Manager to take on the integrated management of the Vila Galé Cascais, ensuring operational excellence, the profitability of the unit, team development and a customer experience aligned with the brand's standards. - KEY RESPONSIBILITIES: - Manage all operational areas of the unit globally, ensuring efficiency, service quality and compliance with the defined objectives; - Implement the strategic guidelines of the Management, ensuring their implementation at operational, commercial and financial level; - Monitor and control the main management indicators, namely revenues, costs, profitability, quality, customer satisfaction and online reputation; - - Lead, monitor, promoting motivation, accountability, closeness and alignment with the Vila Galé culture; - Ensure the consistency of the customer experience, ensuring high standards of service, hospitality and attention to detail; - Promote the continuous development of teams, identifying training needs, monitoring the performance of managers and employees and ensuring the evolution of technical, behavioural and leadership skills aligned with Vila Galé standards; - Ensure the monitoring of preventive and corrective maintenance of the hotel, ensuring the conservation of facilities, equipment and technical areas, the rapid resolution of anomalies and compliance with safety, quality and operational standards of the unit; - Liaise with the central areas of the Group, namely Operations, Human Resources, Commercial, Revenue, Finance, Maintenance and Marketing; - Represent the unit with local entities, partners, suppliers and institutional clients; - Promote continuous improvement, the digitalisation of processes and the implementation of sustainable practices. - DESIRED PROFILE: - Higher education in Management, Hotel Management, Tourism or similar areas; - Proven experience, a minimum of 5 years, in hotel management roles, preferably in 4 or 5 star units; - Strong command of operational, financial and quality indicators; - Knowledge of hotel management tools; - High capacity for leadership, organisation, decision-making and priority management; - Approachable, demanding profile oriented towards teams, customers and results; - Excellent communication and institutional relationship skills; - Fluency in Portuguese and English, with knowledge of other languages being valued; - Knowledge of the Madeira tourism market will be considered an asset. - WHAT YOU CAN EXPECT FROM VILA GALÉ: - Integration into one of the largest national hotel groups, with a presence in Portugal and Brazil; - Possibility of temporary accommodation, if applicable; - Free health insurance; - Annual bonus based on results; - Internal training academy, with face-to-face, e-learning and intensive training programmes; - Benefits on stays, products and services of the Group, extendable to family members; - Opportunities for internal, national and international mobility; - Internal development, recognition, mentoring and cross training programmes; - Integration into a positive, diverse and inclusive culture; - Participation in social and environmental responsibility projects.