Data & Operations Performance Specialist

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VitalAire is part of the Air Liquide Group, with more than 35 years of experience in Home Respiratory Care in Portugal, specializing in oxygen therapy, ventilation, aerosol therapy and secretion suctioning home treatments. VitalAire works daily in partnership with doctors and healthcare professionals, caring for thousands of patients at home and contributing to improve their quality of life. The VitalAire team provides a quality home service, recognised by its patients and respective healthcare professionals How will you CONTRIBUTE and GROW? Main Responsibilities - Analysis & Decision: Extract, structure and analyse complex databases to identify improvement opportunities, deviations and operational optimisations. Analysis & Decision: Extract, structure and analyse complex databases to identify improvement opportunities, deviations and operational optimisations. - Dashboards & Reporting: Create and automate management reports and dashboards for monitoring activity in the CareCenter and Operations. Dashboards & Reporting: Create and automate management reports and dashboards for monitoring activity in the CareCenter and Operations. - Continuous Improvement: Collaborate directly with the Operational Excellence teams, providing structured data and monitoring action plans. Continuous Improvement: Collaborate directly with the Operational Excellence teams, providing structured data and monitoring action plans. - Data Quality: Rigorously audit and validate information in internal systems (e.g.: SAP) to ensure integrity and accuracy. Data Quality: Rigorously audit and validate information in internal systems (e.g.: SAP) to ensure integrity and accuracy. - Administrative and Operational Support: Support in the management of purchase requisitions, follow-up of orders/suppliers and strategic communications to patients. Administrative and Operational Support: Support in the management of purchase requisitions, follow-up of orders/suppliers and strategic communications to patients. Are you a MATCH? Academic Qualification: Bachelor's degree in Management, Economics, Engineering, Data Analytics, Management Information Systems or an equivalent field with a strong quantitative component. Soft Skills: Strong team spirit, ease of interpersonal relationships and ability to work collaboratively. Logical-mathematical reasoning, high analytical capacity, methodical rigour, proactivity and a mindset oriented towards automation and problem solving. Technical Knowledge: Proficiency in tools such as Excel, Google Sheets, Power BI and ERP/CRM systems (e.g.: SAP, Salesforce). Languages: Fluent Portuguese and English. LI-CB1 Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.