Business Analyst | Lisbon/Porto

This advert was translated automatically from Portuguese. Read the original.

We are a future-oriented company, committed to excellence and customer satisfaction. We offer state-of-the-art fixed and mobile solutions, television, internet, voice and data for all market segments. We are leaders in film distribution and exhibition, being the exhibitor with the most complexes and screens. We believe in the power of technology to combat the environmental and social challenges we face. We are part of something greater than ourselves and our ambition is to leave a positive mark on everything we do. NOS is one of the largest telecommunications and entertainment companies in Portugal, operating in a constantly transforming sector where data is a central strategic asset. The Customer & Corporate Data Hub is at the heart of this transformation, responsible for the Customer and Corporate data domains. If you want to work in an environment where your work is visible, relevant and directly contributes to the company's strategy, this is your opportunity. We are looking for a Business Analyst for the Customer & Corporate Data Hub area. What we expect from you - Functional mapping of reporting requirements and definition of data products that meet the challenges of internal clients, with the aim of increasing the autonomy and decision-making capacity of NOS teams; - Analysis and monitoring of NOS corporate, Customer and Service operational indicators; - Design and analysis of dashboards that enable a useful and simple visualisation of business indicators, presenting relevant insights on the information produced; - Simplification, improvement and automation of existing reporting processes, in a logic of continuous efficiency improvement; - Building and maintaining complex and flexible management information structures to respond to business evolution; - Extraction, organisation and modelling of information in databases; - Validation of the quality and integrity of processed information, with the ability to independently address the resolution of any issues; - Participation in the transformation and development projects of NOS corporate and business management information. Who we are looking for - Minimum of 4 to 5 years of experience in Business Analyst and/or Business Intelligence roles, or similar areas; - Degree in Engineering, Data Science, BI & Analytics, Mathematics/Computer Science applied to Management, Management, Economics or similar; - Preference for candidates with knowledge of: Oracle PL/SQL and Big Query (Google Cloud Platform); Power BI and advanced Excel (file/database optimisation, dashboards, macros, Power Pivot, etc.); Agile methodologies and requirements and project management tools (e.g. JIRA, Confluence); - Experience in project management, with the ability to mobilise and align matrix and multidisciplinary teams; - Analytical thinking and critical spirit; - Communication skills, adapting the message clearly to different stakeholders; - Curiosity and sensitivity towards information, being able to organise, digest and produce insights; - Autonomy, proactivity, curiosity and resilience in seeking explanations and solutions; - Positive attitude, willingness to learn and work as a team; - Planning and priority management skills. What we have to offer - We promote self-learning and continuous learning through internal initiatives that allow our employees to come into contact with the latest news and trends across a wide range of areas; - We regularly implement various initiatives to promote wellbeing, emotional stability, social bonds and work-life balance; - We offer all our employees a benefits package, as well as discounts on the purchase of NOS products and services; - We have a wide range of partnerships with discounts and exclusive conditions for our employees.