Shop Assistant M/F

This advert was translated automatically from Portuguese. Read the original.

Tasks and responsibilities: - Welcome the customer, identifying their needs, presenting product proposals, their characteristics and modes of use, and informing them about sales conditions and after-sales service; - Process the sale of products - Complete the documentation relating to the sales process, namely receipts, warranties and others; - Charge the customer, proceeding according to different forms of payment, namely cash, credit and debit cards, cheques and vouchers; - Inspect and pack the product, packaging it appropriately, and hand it to the customer or arrange, whenever necessary, its transport; - Ensure after-sales service, receiving and analysing complaints with a view to resolving them, proceeding with the exchange or repair of products and refunds in the case of returns; - Management of the documentation process - Proceed with the organisation of documentation, ensuring its correct filing in the dossiers; - Promote the values and quality of Bordallo Pinheiro. Requirements: - 12th year; - previous experience in the role or roles in contact with the public of a minimum of 6 months; - interpersonal, communication and customer orientation skills; - we value knowledge of the English language, spoken and written; - availability to work various schedules; - residence near Caldas da Rainha.