Systems Administrator

This advert was translated automatically from Portuguese. Read the original.

FCCN – Digital Services for Education, a unit of AGSE – Agency for the Management of the Education System, is looking for a Systems Administrator to join the Platform Management team, in the Operations area. With the mission of developing and operating digital services that support the national education ecosystem, FCCN – Services for Education aims to create a modern, efficient and technologically advanced structure, capable of responding to the real needs of schools and their professionals. At FCCN Education, we believe that gender equality is fundamental to creating an inclusive and innovative working environment. We are committed to promoting equal opportunities for all people, regardless of gender, identity or expression, ensuring that every application is assessed fairly and transparently. If you are looking to join a large-scale project with an impact on the future of education through technology, this opportunity is for you. Join us and help transform the Portuguese education system. Responsibilities - Design and implement system solutions, including virtualisation, operating systems and middleware, using automation and Infrastructure as Code; Design and implement system solutions, including virtualisation, operating systems and middleware, using automation and Infrastructure as Code; - Define and apply build, hardening and observability standards, ensuring consistency across environments; Define and apply build, hardening and observability standards, ensuring consistency across environments; - Perform advanced troubleshooting and performance and capacity analysis; Perform advanced troubleshooting and performance and capacity analysis; - Participate in change and release processes, in coordination with Tech Leads, DevSecOps and Operations teams; Participate in change and release processes, in coordination with Tech Leads, DevSecOps and Operations teams; - Implement high availability and disaster recovery requirements, validating continuity plans; Implement high availability and disaster recovery requirements, validating continuity plans; - Ensure compliance with security policies and applicable legal requirements; Ensure compliance with security policies and applicable legal requirements; - Document architectures, procedures and topologies, keeping the CMDB up to date; Document architectures, procedures and topologies, keeping the CMDB up to date; - Actively contribute to the continuous improvement of systems and to the reduction of technical debt. Actively contribute to the continuous improvement of systems and to the reduction of technical debt. Requirements - Bachelor's degree in Computer Engineering or related fields; Bachelor's degree in Computer Engineering or related fields; - Experience in Linux and Windows Server systems administration and engineering; Experience in Linux and Windows Server systems administration and engineering; - Knowledge of web servers, load balancers and API Gateways; Knowledge of web servers, load balancers and API Gateways; - Experience with containers and orchestration (Docker and Kubernetes); Experience with containers and orchestration (Docker and Kubernetes); - Knowledge of cloud platforms and PaaS services (Azure, AWS or GCP); Knowledge of cloud platforms and PaaS services (Azure, AWS or GCP); - Experience with CI/CD pipelines, automation and configuration tools; Experience with CI/CD pipelines, automation and configuration tools; - Knowledge of observability, monitoring and operational database management; Knowledge of observability, monitoring and operational database management; - Experience with ITSM processes and/or SRE practices. Experience with ITSM processes and/or SRE practices. Behavioural competencies - Focus on results and operational quality, oriented towards SLAs and SLOs; Focus on results and operational quality, oriented towards SLAs and SLOs; - Critical thinking, with a structured approach to problem solving and root cause analysis; Critical thinking, with a structured approach to problem solving and root cause analysis; - Ability to collaborate effectively with technical and business teams; Ability to collaborate effectively with technical and business teams; - Good management of priorities, time and operational context; Good management of priorities, time and operational context; - Proactivity in automation, documentation and cost and performance optimisation; Proactivity in automation, documentation and cost and performance optimisation; - Ability to adapt to hybrid environments and technologies in continuous evolution. Ability to adapt to hybrid environments and technologies in continuous evolution. Other valued competencies and knowledge - ITIL 4 Foundation (or higher); ITIL 4 Foundation (or higher); - Cloud Certifications (Azure AZ-104, AZ-305, AZ-400, AZ-500; AWS SysOps/DevOps; GCP Professional Cloud DevOps Engineer); Cloud Certifications (Azure AZ-104, AZ-305, AZ-400, AZ-500; AWS SysOps/DevOps; GCP Professional Cloud DevOps Engineer); - Container and orchestration certifications (CKA, CKAD); Container and orchestration certifications (CKA, CKAD); - Infrastructure as Code and automation (HashiCorp Terraform Associate, Ansible); Infrastructure as Code and automation (HashiCorp Terraform Associate, Ansible); - Observability and monitoring (Dynatrace, Elastic). Observability and monitoring (Dynatrace, Elastic). Benefits - Integration into a young and dynamic team with a relaxed environment, where we value closeness and team spirit; Integration into a young and dynamic team with a relaxed environment, where we value closeness and team spirit; - Hybrid working arrangement; Hybrid working arrangement; - Continuous training for your professional development; Continuous training for your professional development; - Access to a Campus with free parking, welcoming and well located in Lisbon; Access to a Campus with free parking, welcoming and well located in Lisbon; - Various internal initiatives to promote socialising and interaction between employees; Various internal initiatives to promote socialising and interaction between employees; - Staff canteen; Staff canteen; - Management by objectives. Management by objectives.