We re Hiring! Customer Support Agent - Spanish & English - Lisbon (Full-time)

As a global outsourcing player, INTELCIA has been combining talent, technology and processes for 20 years to offer a service and skills tailored to international standards to its clients around the world. Location: Lisbon Contract Type: Full-time Department: Customer Support / Contact Center

Are you passionate about helping others and looking for a new opportunity in Lisbon? We’re looking for motivated Customer Support Agents fluent in Spanish (native or bilingual) with good command of English (minimum B1) to join our team! 💼 What we’re looking for: Native or bilingual Spanish (mandatory) English level B1 minimum (mandatory) Completed secondary education Previous experience in contact center/customer support (valued) Strong communication and active listening skills Team spirit and customer-focused mindset Availability for rotating shifts (if applicable) 🛠️ Your responsibilities: Provide support to customers via phone, email or chat Clarify doubts and resolve issues efficiently Accurately log all interactions in the system Ensure a high level of customer satisfaction and professionalism ✅ What we offer: Full-time employment contract Paid initial training Dynamic and multicultural work environment Career growth opportunities Office-based position in central Lisbon Join us and be part of a team that values people like you! #Intelcia #WeDreamWeCareWeDo #MoreHumanThanEver #intelciaPT The personal data received is analysed under the terms approved by the General Data Protection Regulation (GDPR) and is intended exclusively for the Recruitment and Selection process.