QA Engineer

Join a highly competent and ownership-driven team that works on both customer-facing and employee-facing applications. This role focuses on supporting our franchise partners and markets by developing innovative solutions, such as new payment integrations and app experiences for regions where existing solutions are not supported. Be part of a team that drives impactful change and enhances the overall user experience.

Responsibilities

As a QA in the newly formed OpsTech team, you will be working alongside the Developers working on our in-house POS system, KDS system, and other in-store applications. These applications are the heart of the operation in our stores. You will test the applications, integrations to terminals, Kiosk systems, etc., and help investigate related bugs and issues. Overall, your tasks and ceremonies will look like the following:

• Daily standup: share any blockers, questions for developers, or issues that need resolving. No need to go task by task.
• When a new version is about to go out, prepare all required documentation and test cases. Use the standup to raise any related questions.
• Retest fixed bugs and run regression testing before each release.
• Review bugs and new features, ensuring all tickets are written correctly.
• Attend sprint ceremonies (refinement, planning, review).

Experience requirements

Technical Requirements (Must Have):

• At least 1 year of experience in software QA/testing
• API testing (Postman or similar tools)
• Experience with POS systems or Retail
• Knowledge of payment flows (e.g. authorization, capture, refund)
• Bug Tracking & Test Case Management
• System Experience (e.g. JIRA, TestRail, Qase).

Technical Requirements (Good to Have):

• Basic scripting skills for test automation

Soft Skills Requirements:

• Clearly articulates ideas and collaborate effectively with others.
• Works well with teams and aligns with company values.
• Motivated, eager to contribute, and committed to making an impact.
• Continuously explores new technologies and engages in self-driven learning.
• Views failures as learning opportunities and embraces challenges.
• Takes action without waiting for instructions and seeks opportunities.
• Thrives in uncertainty and remains composed under pressure.

Education

BSc/BA degree in computer science, engineering or related discipline OR relevant years of experience in required skills

Travel

Ad hoc basis when necessary

Why join us

What it's like working at JOE & THE JUICE? What better way than actually asking somebody who works in the development team? We've asked our team member, Valeriia, if she could describe what she finds great about working with us: "I love working at JOE & THE JUICE because the company has created conditions and environment that don't force you to work extra hours, but you have the desire to do so. No matter what position you hold, your opinion will be taken into consideration. Your team will become your new family, a new universe where you can remain yourself. The project you will work on is interesting with different technologies and you always have the opportunity to offer something new. The company gives you space and the opportunity to develop and learn something new. Your mistakes won't become a bitter experience, but as steps towards a better version of yourself as a developer".

About Joe & the Juice

Joe &The Juice is a fast-growing freshly made juice, coffee, and sandwich concept. JOE was founded in Copenhagen in 2002 and has grown to +400 stores across the globe with more than 4.000 employees worldwide. We offer a healthy, convenient, and ambient experience when entering our universe and our concept extends beyond just the products themselves, but about the people behind them. We are a people business, and our goal is to become the first truly global people-centric food & beverage company. To achieve this, we strive to continuously develop a unique culture based on our virtues as the backbone of our company's success; Positive Attitude, Inclusion, Social Ties, and Growth. By simultaneously focusing on having a high degree of Employee Engagement, we rely on our employees to adhere to and promote our virtues, leading to a high employee belonging. We are currently present in the Nordics, Mid-Europe, United Kingdom, and United States with a growing franchise operation in new markets as well, and we have an ambitious plan to grow our business to 1,000 stores by 2028.