Production Support

PRODUCTION SUPPORT

What We Are Looking For

We are looking for an experienced Production Support professional responsible for supporting and continuously improving applications within the assigned scope, ensuring reliability, performance, and compliance with agreed service levels. The role involves providing functional and technical support, managing incidents and changes, and driving continuous improvement initiatives to maintain service excellence.

What You Will Do on a Daily Basis

• Manage incidents, problems, root-cause analyses, and remediation actions.
• Ensure application operations, performance, availability, and service continuity.
• Prepare, assess, implement, and monitor application changes.
• Provide Level 1 and Level 2 functional and technical support.
• Maintain procedures, documentation, audit deliverables, and regular reporting.
• Drive optimization, automation, and continuous improvement initiatives.

Your Key Skills

• Expertise in Kubernetes and Docker.
• Strong Cloud technologies knowledge.
• Practical experience with Cross File Transfer solutions.
• Practical experience with MQSeries.
• Strong analytical mindset with problem-solving capabilities.
• Coordination and communication skills.
• Team-oriented approach.

Your Main Qualifications

• Proven experience in Production Support environments.
• Experience managing incidents, problems, and change requests.
• Strong knowledge of Kubernetes and Docker.
• Expert-level Cloud technologies skills.
• Advanced level of English (written and spoken).
• Knowledge of French is considered a plus.

What We Offer

Stable professional career

Working with Axians projects becomes an asset to those of us who want to offer stability through a secure career.

Prospects for career advancement

You can access training and new certifications that will further elevate your skills. The 360° evaluation from managers and peers will also allow you to evolve.

Work Life Balance

By collaborating with Axians, you will be able to reconcile work and family requirements without neglecting either area.

Attractive, evolving compensation

When working with Axians, you will have access to performance bonuses in addition to an attractive salary pack (base salary + benefits). You are also entitled to health insurance and an employee assistance program for you and your family (Psychological, Legal, Psychosocial, and Financial support).

Axians is the VINCI Energies brand dedicated to Information Technology and Digital Transformation. With an international presence and a people-to-people approach, we combine technology, innovation, and proximity to create real impact for organizations and society.

Join Axians

At Axians, we believe that talent does not fit a single profile. We value diversity and promote an inclusive environment where everyone has the opportunity to grow and contribute. If you have a disability or impairment, we are committed to ensuring equal opportunities throughout the recruitment and onboarding process. Whenever needed, we provide reasonable accommodations so that you can participate on an equal basis. If you require any accommodation, please let us know by contacting us at recrutamento.axianspt@axians.com.