Knowledge Services - Systems Operations Engineer

Responsibilities

• Run and maintain Linux servers and services across cloud and virtualized environments (including GCP and on‑prem VMs).
• Manage server user accounts, access rights, and compliance with Nokia security policies.
• Install, upgrade, and patch base software and applications on servers.
• Diagnose and resolve issues across servers, applications, databases, and integrations; drive root‑cause fixes.
• Administer and optimize PostgreSQL databases, including backup and recovery.
• Configure and support Apache HTTP Server, Azure SSO integrations, and Git‑based workflows.
• Develop automation and tooling using Perl, Python, and shell scripts.
• Project‑manage new tools and platform initiatives within the tools team (scoping, planning, coordination, and communication with stakeholders).
• Document architectures, configurations, and operational procedures; collaborate closely with product, IT, and security teams.

You’ll Succeed in This Role If You:

• Enjoy solving problems and improving developer and documentation workflows.
• Can work independently while collaborating with cross‑functional teams.
• Communicate clearly with both technical and non‑technical stakeholders.
• Pay close attention to detail and take pride in delivering high‑quality solutions.

Requirements

• Experience operating Linux servers in cloud/virtualized environments (GCP, Azure, or AWS).
• Strong skills in scripting (Perl, Python, shell) and SQL/PostgreSQL.
• Practical experience with Apache, identity/SSO (Azure AD/SAML/OIDC), and Git.
• Solid understanding of IT security practices and disciplined documentation habits.
• Project Management across teams.
• Ability to work independently, communicate clearly, and coordinate with multiple teams.

Nice to Have

• Knowledge of IP or Optical networking technologies.
• Experience with technical documentation systems or publishing pipelines.
• Familiarity with structured content and automation‑based documentation approaches.