Junior Account Manager

About Bolt

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.

And we’re just getting started.

Why join Bolt?

• Build the future of mobility and help transform how people live and move through cities.

• Tackle challenges at scale that span technology, operations, regulation, and growth.

• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you’ll learn fast alongside some of the best people in the industry.

• Join one of Europe’s leading technology companies, backed by world-class investors including Sequoia.

About the role

We’re looking for a Junior Account Manager to join our Bolt Food team in Portugal and help our restaurant partners grow their businesses on our platform.

In this role, you’ll manage relationships with restaurant partners, identify opportunities to improve their performance, and support commercial growth through upselling, negotiations, and marketing initiatives.

You’ll work closely with our Sales, Merchant Operations, Campaigns, and Customer Support teams to solve challenges, improve the partner experience, and contribute to Bolt Food’s growth in Portugal.

Main tasks and responsibilities

• Build and maintain strong relationships with restaurant partners, regularly engaging with them to understand their needs and support their business growth.

• Monitor and analyse your portfolio’s performance, identifying opportunities to increase revenue, improve engagement, and strengthen partner retention.

• Support commercial negotiations, including contract conditions, commission rates, upselling opportunities, and marketing campaigns.

• Collaborate with Sales, Operations, and other internal teams to resolve day-to-day challenges and ensure a positive partner experience.

About you

• You have at least 1 year of experience in Account Management, Sales, Business Development, Consulting, or a related commercial role.

• You’re proficient in Portuguese and English and have strong communication, relationship-building, and negotiation skills.

• You’re commercially driven, comfortable working towards targets, and motivated by helping business partners grow.

• You have an analytical mindset and feel confident using data to identify opportunities and solve problems.

• You’re organised, proactive, and comfortable managing multiple accounts and priorities in a fast-paced environment.

• You’re interested in technology, food delivery, and working in a dynamic, growing business.

Why you’ll love it here

• Accelerate your professional growth with unique career opportunities.

• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.

• Take care of your physical and mental health with our wellness perks.

• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.

• Connect with colleagues at annual company events and smaller team gatherings.

• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

Some perks may differ depending on your location and role.

At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Everyone is welcome

Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.

We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.

Requirements

• Pelo menos 1 ano de experiência em Account Management, Sales, Business Development, Consulting ou função comercial relacionada
• Proficiência em português e inglês
• Forte capacidade de comunicação, construção de relações e negociação
• Orientação comercial e conforto em trabalhar para metas
• Mentalidade analítica e confiança no uso de dados
• Organizado, proativo e confortável em gerir múltiplas contas e prioridades em ambiente dinâmico
• Interesse em tecnologia, food delivery e num negócio dinâmico e em crescimento

Benefits

• Perks de bem-estar físico e mental
• Sabbatical pago de 1 mês ao celebrar 5 anos na Bolt
• Eventos anuais da empresa e encontros de equipa
• Modelo híbrido com pelo menos 12 dias mensais no escritório
• Oportunidades de crescimento profissional e de carreira