IT Software Asset Manager

IT Software Asset Manager

At PwC, we focus on creating a promising future where trust and innovation go side by side. Do you want to face this challenge with us?

PwC Services Portugal (PSP) is a joint venture between PwC Luxembourg and PwC Portugal, serving as an integral extension of PwC Luxembourg. Our growing team operates as an acceleration center supporting PwC Luxembourg's clients. Leveraging a unique pool of talented professionals based in Matosinhos, our operating model ensures scalability, consistency, and quality in service delivery by integrating seamlessly into PwC Luxembourg's operations and addressing talent attraction challenges sustainably.

The role - IT Software Asset Manager

We are looking for an IT Software Asset Manager who will be responsible for the operational oversight of all software installation service requests, as well as the administration of portfolio databases.

Your main responsibilities will include, but are not limited to:

• Managing and monitoring the firm's software installation requests
• Managing and maintaining the software portfolio
• Providing responsive and knowledgeable support for queries related to software installation service requests, in alignment with IT asset management standards
• Establishing and maintaining effective relationships with key stakeholders involved in the process (end users, IT services, Software Management team)
• Escalating issues and reporting to the Software Management team when necessary.