Bellboy JNcQUOI House

Deliver Care in Motion At JNcQUOI House, service is felt in the smallest gestures. As a Bellboy, you are a key part of our members’ journey, offering attentive, thoughtful support from arrival to departure. Your energy, professionalism, and anticipation of needs help create a smooth, effortless experience that defines true luxury.

Key Responsibilities:

Assist guests with luggage upon arrival and departure; Escort guests to their rooms and provide an overview of room features and hotel facilities; Respond promptly and courteously to guest requests; Coordinate with the Front Desk and Doorman to ensure smooth guest arrivals and departures; Maintain public areas, luggage storage, and service carts in a clean and organized state; Support other departments with guest service tasks as needed; Uphold the hotel’s luxury service standards and professional appearance at all times.

Profile:

Previous experience in a similar role within luxury hotels or high-end hospitality; Strong communication, interpersonal, and customer service skills; Polished, professional, and friendly demeanor; Ability to work efficiently in a fast-paced environment; Fluency in English and Portuguese; additional languages are an advantage; Flexibility to work shifts, including evenings, weekends, and holidays. Join us in shaping exceptional experiences — we look forward to receiving your CV.

Requirements

• Experiência anterior em função semelhante em hotéis de luxo ou hospitalidade de alto nível
• Fortes habilidades de comunicação, interpessoais e de atendimento ao cliente
• Diplomacia, profissionalismo e simpatia
• Capacidade de trabalhar em ambiente de ritmo acelerado
• Fluência em inglês e português; idiomas adicionais são uma vantagem
• Flexibilidade para trabalhar em turnos, incluindo noites, fins de semana e feriados