Ajudar empresas tecnológicas globais a crescer mais depressa através de equipas potenciadas por IA, assegurando um acompanhamento exemplar dos seus clientes via chat, e-mail, telefone e redes sociais.
Sobre SupportYourApp
O que fazem
Prestam suporte ao cliente a empresas tecnológicas globais, através de chat, e-mail, telefone e redes sociais. As equipas são potenciadas por IA. A empresa integra-se na categoria IT, Dados & Telecom.
Onde estão
Sede em Porto (Portugal). 100% das funções em regime remoto.
Stack tecnológico
AWS, JavaScript, TypeScript, React, SQL.
O que oferecem
Funções remotas na área de IT, Dados e Telecom. Os dados fornecidos não incluem informação sobre faixa salarial, benefícios ou número de colaboradores.
Sobre a empresa (fonte: empresa)
SupportYourApp is an Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. In 2024 and 2026, SupportYourApp was named to the Inc. 5000 list of Fastest-Growing Private Companies. Reasons to count on us: • Over 16 years of experience • Over 1300 professionals on a team • Over 60 operational languages • PCI DSS Certified Level 1 Service Provider • ISO/IEC 27001 certification • GDPR-, CCPA-, and HIPAA-compliance • Refined processes of onboarding, learning, and human development • Customer-focused consultants with exceptional language skills Our services include, but are not limited to: • Customer support (Front desk, Tier 1) • Technical support (Tier 1-3) • Social media customer service • CX services • AI-powered support teams • System setup and Integration • Reception desk services • Back-office services (data entry, content moderation & enrichment) • KYC and ID verification • Data annotation
